Privacy Policy
Volt & Vector Limited respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights.
Who we are
Volt & Vector Limited is a creative studio providing design and related services.
Registered office: 5 St Vincent Place, Glasgow, G1 2DH
Registered in Scotland
Company No. SC877769
Contact: hello@voltandvector.com
For the purposes of data protection law, we are the data controller of your personal data.
What information we collect
We may collect and process the following information:
Name
Email address
Phone number
Business or company details
Project information and materials you provide
Billing and invoicing information
Basic website usage data (such as cookies or analytics, where applicable)
We only collect information that is necessary to provide our services or respond to enquiries.
How we use your information
We use your information to:
Respond to enquiries
Provide our creative services
Manage projects and client relationships
Send invoices and manage accounts
Improve our website and services
Meet legal or regulatory obligations
We do not sell or share your data with third parties for marketing purposes.
Lawful basis for processing
We process personal data under the following lawful bases:
Contract – to deliver agreed services
Consent – where you have provided it
Legitimate interests – to operate and improve our business
Legal obligations – for accounting and regulatory requirements
Data sharing
We may use trusted third-party providers to help operate our business, such as:
Email and communication platforms
Cloud storage services
Website hosting
Accounting or invoicing software
These providers only process data on our behalf and under strict confidentiality and security obligations.
Data storage and security
We take reasonable technical and organisational measures to keep your information secure and protect it from loss, misuse, or unauthorised access.
How long we keep your data
We retain personal data only for as long as necessary to:
Provide our services
Maintain business records
Comply with legal or tax obligations
Resolve disputes
When data is no longer required, it is securely deleted.
Cookies and website analytics
Our website may use cookies or analytics tools to understand how visitors use the site and to improve performance. You can control cookies through your browser settings.
Your rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
Request transfer of your data (data portability)
To exercise any of these rights, please contact us at hello@voltandvector.com.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.
Changes to this policy
We may update this policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be available on our website.